Handbooks, policies and records — the paperwork that turns a defensible decision into a provable one.
Employment tribunals rarely turn on whether an employer acted reasonably in their own mind. They turn on what can be shown: the policy that was in force, the meeting that was minuted, the letter that set out the outcome and the right of appeal.
Employers who lose winnable cases usually lost them months earlier, in a conversation nobody wrote down.
A handbook is not a legal requirement, but it is the practical foundation of everything else. It sets expectations, gives managers a process to follow, and — critically — establishes that the rules were communicated before they were enforced.
The handbooks we draft reflect how the business actually runs. A generic template downloaded from the internet describes a company that does not exist, and it falls apart the first time it is relied on.
A complete policy suite written around your actual operations, not a downloaded template.
Right-to-work, working time and training records set up to be kept routinely.
Invitation letters, minutes and outcome letters ready for the moment you need them.
London, United Kingdom