Most claims that settle, settle here.

Almost every employment claim must pass through Acas conciliation before it can be issued. It is an opportunity, not an administrative hurdle.

What early conciliation is

Before an employee can bring most types of claim to an employment tribunal, they must first notify Acas. A conciliator then contacts both sides to explore whether the matter can be resolved without litigation.

Participation is not compulsory and nothing is binding unless both sides agree it. But the period matters enormously: it pauses the clock on the claim’s time limit, and it is the last realistic chance to close a dispute quietly and cheaply. 

Why employers should take it seriously

A defended tribunal claim consumes management time, legal cost and — if the matter is reported — reputation, regardless of who eventually wins. A resolution reached at conciliation costs a fraction of that and stays private.

What you say during conciliation is important. Statements made here can shape the whole matter, and an early concession offered without advice is difficult to retract. 

How we handle it

Acting for employees

We also advise employees going through conciliation — assessing what a claim is realistically worth, and making sure a settlement offered is fair before it is accepted. We cannot act for both sides in the same matter.

What this covers

In detail

How we help.

Immediate review

The file assessed quickly, because the conciliation window is short and the clock is already running.

Negotiation

We deal with the conciliator directly, so nothing is conceded without advice.

Settlement

An agreement drafted so the claims are actually waived and the matter is closed for good.

FAQ

Common questions.

Do we have to take part?
No. Participation is voluntary for both sides. Declining does not prevent the claim proceeding, and it removes the cheapest opportunity to resolve it.
Up to six weeks, and it can be extended by agreement. The claim’s time limit is paused while it runs.
Conciliation discussions are generally treated as without prejudice and cannot be put before a tribunal. The protection is not unlimited, which is why advice before the first substantive response matters.
Usually a payment in return for the employee waiving specified claims, often with agreed wording for a reference and a confidentiality clause. The terms matter as much as the figure.

Related

Other areas you may need.

Employment Law

The full practice area this sits within.

Employment Agreement

A related service in the same area.

Documentation

A related service in the same area.

Get in touch

Tell us what you are dealing with.

Office

London, United Kingdom