Information, instruction and training are statutory duties, not optional extras.

The employer must take every reasonable step to protect the health and security of employees. Training is how a risk assessment turns into actual protection.

What the regulations expect

The applicable statutory provisions and health, safety and environmental regulations treat training, information and instruction as a core employer duty. Identifying a hazard and doing nothing to equip staff to deal with it does not discharge the obligation — it documents the failure. 

Training must be provided on recruitment, when responsibilities change, when new equipment or technology is introduced, and repeated periodically where the risk justifies it.

What we deliver

Recording it

Training that cannot be evidenced counts for very little after an incident. We set up records showing who was trained, on what, by whom, when, and when the refresher falls due — in a form that can be produced immediately if an inspector or an insurer asks.

Language

Training only works if it is understood. Where your workforce includes staff whose first language is not English, instruction delivered in a language they actually follow is both more effective and more defensible. We deliver in English and Italian.

What this covers

In detail

How we help.

Delivery

Training delivered to your staff, tied to the risks your assessments actually identified.

Records

Attendance, content and refresher dates recorded in a form that stands up to scrutiny.

Two languages

Instruction delivered in English or Italian, so it is understood rather than merely attended.

FAQ

Common questions.

How often is refresher training needed?
It depends on the risk and the subject. Some certificates carry a fixed validity period; for others, the test is whether the training remains effective. We build a schedule around what you actually do.
For some subjects, yes. Practical topics such as manual handling or equipment use are far better delivered in person, and an inspector will take a dim view of a purely online record for hands-on work.
Yes. The duty is owed to anyone affected by your undertaking, and agency workers on your site are your responsibility for these purposes.
Attendance at required health and safety training is a reasonable management instruction. Refusal is a conduct matter, and should be handled through your disciplinary process with the reason recorded.

Related

Other areas you may need.

Health and Safety

The full practice area this sits within.

Assessments

A related service in the same area.

Courses and Certificates

A related service in the same area.

Get in touch

Tell us what you are dealing with.

Office

London, United Kingdom